Frequently asked questions

We have a showroom and printing center open to the public by appointment atEagles Causeway 1208.Col. San Clemente SurMexico CitySchedule your appointment via WhatsApp +52 55 3876 3937

Yes, all our products can be customized with your design or logo. Send an email to contacto@paprikadesign.com.mx and we'll get in touch to answer your questions.

Send us your logo in whatever format you have it in! It's much better if it's editable, as this helps ensure the best quality for your product.

No, as these are personalized products, we do not accept returns once you have received the confirmation email.Each item is made especially for you, so we recommend carefully reviewing the details before confirming your order. If you have any questions, we're here to help before you finalize your purchase.

To check the status of your order, send an email to: contacto@paprikadesign.com.mx and in the SUBJECT line write “STATUS + your order number”.We will get back to you as soon as possible.

The production time for each product is specified in its description. You must add shipping time to this.Shipping takes between 5 and 10 business days to arrive at your address, depending on your location. We will send you a tracking number by email so you can track your order at any time.